"HOW LONG DOES IT TAKE TO COMPLETE A PLUSHIE?"- After about 5 years of making plushies, we've learned that it's impossible to give an exact estimate of how much time will be needed to complete any plushie. Nearly every request we get requires hunting around stores for materials and special decorations, and many materials end up having to be ordered on-line. The shortest amount of time I have ever spent on making a plushie is 5 hours, and longest has probably been 25. We aim to have all requests done 3-8 weeks after full payment has been received, however, please keep in mind that due to the nature of this type of work, we cannot make any definte promises that your plushie will only take a certain amount of time.
OUR MISSION IS TO MAKE YOUR PLUSHIE HIGH QUALITY AND EVERY DETAIL AS PERFECT AS POSSIBLE!! ^_^ We do not believe in sacrificing quality or details just to finish a plushie and get it out of here. (unless you ask us to, lol) We know that these plushies are requested for very special reasons, like holidays, birthdays, cosplay accessories, etc. There's NO WAY we would ever want to make any plushie that you will not love 100%!
Planet Go Boom is mainly operated by one person, Crizl, so nearly all the work is done by her. Sometimes she has assistants who help cut the fabrics for plush bodies, and others who help her get materials and advertise, but for the most part, nearly all the plushe work is done by one person.
We are proud to say that our plushies are in high demand lately, and we try to make sure we can take all the requests we can. For unexplainable reasons, we seem to get orders in waves, for example, one week we may get no orders and the next week we may get 4. It's rather unpredictable, so we can't always determine an exact amount of time we will need to fill your request. However, if you give us a deadline, we will do all we can to meet your deadline. Our biggest request times are Christmas, Valentine's Day, and right before large anime conventions here in the US. (usually right when summer starts.)
Since we do plushies by request with a wide variety of characters in demand, it's impossible to have every single type of material we will need on hand. Around 90% of all plushies requested require we order at least 1 fabric that we don't have already, or have to hunt several local stores to find something specific for a plush. Sometimes the gathering of materials alone for just one plush can take 1-3 weeks, depending on how easily we find exactly what we need.
WITH ALL THIS INFORMATION IN MIND, PLEASE UNDERSTAND THAT YOUR PLUSHIE COULD POTENTIALLY TAKE LONGER THAN ESTIMATED, BUT YOU WILL GET YOUR PLUSHIE EXACTLY THE WAY YOU WANT IT! ^_~
" DO I GET TO SEE PROGRESS OR OFFER INPUT ON HOW I WANT CERTAIN DETAILS TO BE DONE?"-
First of all, PLEASE DO NOT EMAIL US EVERY OTHER DAY!!! ^_^" Incessant emails and messages will NOT get us to make your plush any faster!!!! If I already gave you a due date for your plush to be completed, please be patient and wait until that date.
And Yes, you can see progress! Usually progress is sent 3 times. First is face artwork sketch, colored face artwork, half completion, then final completion. Face art usually gets sent in 2-4 weeks and half completion can come any time after that. Final completion of course would come around whenever your estimated completion date comes around.
We are totally open to your input for your plushie and how you would like it to look. However, please try to be reasonable with the amount of requests of details. There are sometimes things we simply cannot do, please trust that the plans we have in mind will work out well and we are going to make an awesome plush for you. ^_~
"I'M NOT ABLE TO AFFORD YOUR PRICES, IS THERE ANY WAY TO MAKE THEM LOWER?"- Our prices are non-negotiable, meaning that we will not lower them.
"WHY DO CUSTOM PLUSHIES COST MORE THAN THE ONES I CAN BUY IN A STORE?"- In a nutshell....plush toys sold in stores only cost a couple dollars each to make. They are made overseas where materials and labor are WAY cheaper.
However, we are located in the United States and we're entitled to at least minimum wage. We're not going to spend 7 hours working on a plush for only $20.....I would make more than that working at a fast food place! ^_^" Materials along can be $10 and up.
"WHAT FORMS OF PAYMENT DO YOU ACCEPT?"- Paypal and Money Order! You may send a personal check, however, we will not start until we deposit your check and the funds have cleared.
"CAN I PAY IN INSTALLMENTS?"- We require that payment be made in full asap, however, you can pay half up front to reserve your spot in the schedule. You MUST pay the remaining half before we finish! We apologize is this presents any issues, we have had problems with deadbeat customers in the past. (only paid half, finished the plush, they didn't pay the other half, and then we are stuck with a plush nobody wants and we wasted time that could have been spent on other customers.
"DO YOU SHIP OUTSIDE THE UNITED STATES?"- Yes! But please note that the shipping cost may be high, and please let us know if there are any special conditions we would need to know before we ship to you!
"EEK!! I NEED MY PLUSHIE IN A HURRY, CAN YOU DO RUSH JOBS OR EXPRESS SHIPPING?"- Depending on our schedule, we can sometimes do an express job. IF YOU NEED YOUR PLUSH IN 1 WEEK, IT CAN BE DONE, BUT WILL COST 50% EXTRA.
"CAN YOU MAKE PLUSHIES IN DIFFERENT SHAPES OR POSES THAN THOSE IN YOUR GALLERY?"- Yes, but you would need to contact us first, there are some things we may not be able to make. IF YOU WANT A CUSTOM SHAPE PLUSH THAT IS NOT SIMILAR TO OUR STANDARD HUMAN PLUSH SHAPE, IT WILL TAKE MUCH LONGER TO CREATE! Also, keep in mind we don't like making Poke'mon or realistic animal plush toys....we CAN make them, but really prefer not to.
"I HAVE AN ORIGINAL CHARACTER I WANT TO HAVE MADE INTO A PLUSHIE, CAN YOU DO THAT?"- Sure! We would just need a reference image or a very detailed text description.
"ARE YOUR PLUSHIES SAFE TO GIVE TO SMALL CHILDREN?"- We can make plushies for small children, but those like in our gallery are intended for collectors and have small pieces that could be pulled off and swallowed.
"WHAT IF I DON'T LIKE THE PLUSH, I CHANGE MY MIND, OR IF I HAVE AN EMERGENCY AND CAN'T AFFORD TO SEND THE FINAL PAYMENT?"- We are pretty understanding, so we can always work things out to make sure you are happy. However, if the materials were already purchased or any sewing has been done, we cannot offer a refund. We may be able to offer a partial refund, it really depends on the situation.
"WILL YOU SEND ME YOUR PLUSHIE PATTERN?"- Nope.
"CAN YOU TEACH ME HOW TO MAKE MY OWN PLUSHIES?"- That would just take waaaay too long to explain....so no, sorry! However, please check out the forums at ufocatcher.net! There are lots of other artists with lots of great tips to help you out!
"CAN YOU CHANGE THIS ONE MORE TIME? OR MAYBE CAN YOU CHANGE THAT TOO?"- We usually get all our plushie details correct and most customers don't ask for any changes when they see our progress photos. We don't mind making any small changes, however, please be very specific about any details you feel are most important. This way we can avoid being asked to make too many changes. Changes can cause delays with your plushie and plushies for other customers as well. Also if we feel we are being asked for way too many changes or irrational requests, we will decline your order and offer a partial refund.
"CAN I BUY ONE OF THE PLUSHIES IN YOUR GALLERY?"- Those have been sold, sorry! We might be able to make you a second one, it really depends on which one you want.
"IS IT ILLEGAL TO SELL A PLUSHIE OF A COPYWRITTEN CHARACTER?"- Our plushies are protected by 'Parody Law'. They are all 'silly' versions of characters. For example, if you ever see a character being made fun of in a TV show or in a magazine, it is legal to sell that magazine or show because it's a parody. Our plushies are also parodies of characters and celebrities. not a direct copy of other plushies that are official licensed products, therefore, are legal to sell.
"DO YOU ACCEPT TRADES FOR YOUR PLUSHIES?"- Not really anything we would be interested in, sorry! ^^"
"I HAVE A PET ALLERGY, DO YOU OWN ANY ANIMALS?"- We do, we have a fuzzy British Long-Hair cat named Lily. She loves people, so often she checks on us while we sew! Generally, she doesn't touch any of the items we use for sewing, and fabric is stored in bins. Also her breed has been known to be better for those with pet allergies. We always lint brush our plushies too, so if you have any allergies you should be ok, but if you have serious pet dander allergies, we may not be able to do your request, sorry!
"CAN YOU MAKE ANY OTHER ITEMS, SUCH AS COSTUMES?"- Yes, we have done costume requests in the past. We usually don't like to do them because we don't really have the room to do costumes on a regular basis. However, feel free to contact us, we may be able to do a costume request if our schedule is open.
"DON'T YOU HAVE AN ANOTHER WEBSITE?"- Yes, it is www.crizl.com That is Crizl's older site for commisson artwork, also it was a test to see what types of commissions customers were interested in on-line.